We have designed this Wig info page to answer all of your questions relating to how to care for your wig or hairpiece, how to wear your wig, and how to send us a sample of hair to match your color.
For questions relating to our Privacy Policy, Shipping Policy and Exchange Policy please click our
Returns link.
Customer Comment
Below please see an email we received. The customer agreed to let us post her emails.
Kathleen writes-
My wig arrived today and I am very dis-satisfied with the quality and the looks of the wig. It does not look as full as the picture and is poorly made. I ordered the Or_HSharon wig.
International Wig® replied-
Sorry you dont like it! It is a basic human hair wig and is ok for the
cost of under $100- it is not remy hair nor a mono top. For the price,
the quality and such is OK. Are you new to wigs? If you need advice on other items let us know. You can spend
a lot more and certainly get a nicer wig. But for that price, the quality is, really, nice.... no wigs look as the pic till you style, wash, and spend a bit of time on them......please see our wig care at the top of each page of our site, & if you want to exchange it
please read our return link.
Thanks!
The next day Kathleen replied-
Hello--yesterday I sent you an e-mail expressing my dis-like of the wig. Today I am apologizing. My mother washed the wig and styled it and today I like it alot. Please forgive my comments of yesterday.
International Wig® says-
Sure no problem. Just remember all wigs need to be styled and such. It
is a good comment for our wig care page actually, may we use your
comments to post on our site Wig Care page so others
see a wig cant be taken out of the bag and plopped on a head? Thanks!
Kathleen then says-
OK -- anything to make up for my bad behavior. I ordered a second wig and will let my mother fix it first! Thanks again
Washing
Shampooing frequency depends on wearing frequency.
Generally, a wig should be washed after every 6-8 wearings
in warm climates or after every 12-15 wearings in cooler
ones. However, if you're especially active, use heavy
hairspray, or live in an especially humid or poor air
quality climate, you should wash about once a week to
remove excess perspiration and dirt. - Before washing,
smooth a straight wig or fluff a curly wig gently and
completely with a wire brush or pick.
- Add a capful of wig
shampoo to a basin of cool (never hot)
water. Immerse wig gently and soak for two minutes.
- Rinse
well by swishing in clean, cool water.
- Gently squeeze out
excess without twisting.
- For extra shine and softness,
apply wig conditioner and leave on for five minutes. Rinse
well again in clean, cool water. Gently squeeze out excess
without twisting.
- After washing, tightly finger squeeze
each curl on curly styles while wig is still wet. On both
straight and curly styles, gently towel blot to remove
excess water.
- Let wig air-dry on a plastic or
wire head form that allows air circulation. Do not set the
wig stand near heat sources or in direct sunlight. Never
use blow dryers or other heat appliances on synthetic
wigs. Also, be sure not to comb, brush or pick a wet wig -
ever! Never use heat on a synthetic wig! As the wig
dries, shake it out periodically to speed drying.
- Once
the wig is fully dry, style normally. Be sure to use only wig care
products on your wigs.
Storage
When you remove your wig, keep it on a wig stand (or "head
form") to maintain the shape. Smooth out straight hair or
fluff curls with a wire brush or pick. Cover with a hair
net that holds the style without matting. Avoid leaving
your wig near heat (radiators, vents), humidity (showers),
or dusty areas. Do not place a wet wig on a foam head, use
only a metal stand or a plastic stand, so the inside
cap dries properly.
Hair Types: Synthetic or "Real"
Synthetic and human hair wigs are equally durable and can
both be matched to your own hair color and desired cut.
Many women favor synthetic wigs, since they are easier to
maintain, hold their set longer, dry faster after washing,
and are far less expensive than "real hair" wigs. At the
same time, human hair wigs win fans for natural feel and
versatility; in fact, you can reset as often as real hair
and touch-up using heat appliances (i.e., curling irons,
blow dryers, etc.) that would melt a synthetic wig. Human
hair wigs can even be re-dyed or permed by a salon
professional.
Cutting, Shaping & Brushing
Many wigs are made with extra hair, to allow for styling the wig to best accent your own features.
Trimming and setting it for the first time is a job for a professional
stylist. Wear your wig during the styling (don't send it out), for the cut that
best flatters your face. Natural looks involve bangs or
wisps to obscure the hairline. Shorter styles are less
likely to tangle and easier to maintain. Once the expert
hairdo is done, keep it fresh with day-to-day upkeep. Use
only a wire wig brush or pick (regular hairbrushes cause
damage) and work gradually from ends to roots. Never use
any tools on a wet wig!!! Remember that you can't use heat
appliances (i.e., blow dryers, curling irons, etc.) on
synthetic wigs, only on human hair, but standard rollers
and pins are useful. Heat is fine for human hair wigs, but
monitor for overheating (easy to forget when it's not your
own hair). To hold style in place, use our wig spray. You
should never brush, pick, comb or curl a wet wig.
Fitting your wig
Start with a soft nylon cap to keep your wig
comfortable and snug. Then, hold the wig from the front
and slip it over your head, front to back. (Note: The
manufacturer tag is usually at the back, resting on the
back of your neck.) The two wig tabs should be set in
front of the ears, with ears pulled out from under the
wig, like your own hair. Pull the wig down in the back for
a secure fit, checking that the front of the wig begins at
your natural hairline. Once you've had some practice, your
wig should be easy to put in place. You may want to
alternate your wig with falls, bangs, ponytails and other add-ons.
These can come in handy, particularly when your wig is
being washed. Or you might choose to buy two reasonably
priced wigs, rather than one expensive selection. In fact,
two synthetic wigs can be set in different styles,
affording more versatility without human hair upkeep.
Usually, there are hooks or Velcro in the back of your wig
that you can adjust for a tighter fit. Wigs with wide
headbands attached at the hairline are good, casual
backups. Stylish hats or scarves make great style options,
as well.
Medical Insurance
Ask your doctor to prescribe a "cranial prosthesis", if
health insurance will cover your wig.
Wig Care Supplies
When you purchase your wig, you may also want to pick up
these supplies: wig caps, wig stand, wig shampoo, wig
spray, wig conditioner, hair nets, hair pins, rollers, and
a wire wig brush. Shipping is a flat rate fee, so order
products to ship with your new wig and save on ship fees
later.
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